Serial Number *

Go to the Apple () menu and select About This Mac. On most Mac models, the number is also engraved on the outside.

Does it turn on and does the operating system load properly? And, if it’s a MacBook, does it hold a charge?

Does your Mac start up and shut down normally? And when it’s turned on, do you see either the desktop, setup screen, or Disk utility?

Yes

No

Do all the functions that apply to your model — ports, keys, trackpad, and camera — work as expected? Is the enclosure free from warping or swelling?

If applicable to your model, this also means no keys are missing, the trackpad isn’t cracked, and the ports haven’t been tampered with. Enclosure warping or swelling are signs that a swollen battery may have damaged internal components.

Yes

No

Is the body of your Mac in good physical shape? And, if there’s a screen, is it free of damage?

Is the screen intact and free of cracks and cosmetic damage? Is the display free of pixel loss, black or white spots, and lines? Is the body free of major scratches, dents, and liquid damage?

Yes

No

Does your Trade-In have the original box and charger/power cord?

Original Box *

Yes
No

Original Charger/Power Cable? *

Yes
No

Are you able to ship this to us for evaluation?

Trade in evaluations require the device be shipped to Small Dog Electronics in Burlington VT prior to final trade credit. Customers are responsible for shipping fees and packaging. Do you still wish to proceed?

Yes

No

Please provide your contact information.

First Name *

Last Name *

Phone

AppleCare+ for AirPods

AppleCare+ for AirPods

Subscribe to the Kibbles & Bytes weekly newsletter